We gather navigational information about where visitors go on our website and information about the technical efficiencies of our website and services (i.e. time to connect to our web site, time to download pages). This information allows us to see which areas of redtouchmedia.com are most visited, and helps us to improve the quality of your online shopping experience.
Why Do We Collect Personal Information?
Red Touch collects and uses your personal information to: (1) provide you with a safe, efficient, and customized experience, (2) provide you with convenient access to our products and services, and (3) to keep you up-to-date on our Company’s latest announcements, special offers, and other information we think you would like to hear about. In addition, from time to time, we may use your personal information to contact you to participate in a market research survey to gauge customer satisfaction and develop better products and services. We only collect personal information about you that we consider necessary for achieving these purposes.
How Do We Collect Personal Information?
We collect information about you in several ways. We may ask you for your contact information when you establish or update an account at this site, correspond or call to make a purchase or request service, enter a contest, participate in a promotion, register to attend a seminar, participate in an online survey, or ask to be included in an e-mail mailing list. The information that you provide is stored in a secure database.
To make our web services easier to use, you will need to create a "Red Touch ID" with your personal information. Simply fill out a brief profile – including an online user name and password for security. In the future, all you will need to do is login on the home page to access our Site’s special features.
How Do We Use The Information?
We use your personal information to respond to your inquiries, deliver products that you have ordered, fulfill requests that you have created, or contact you or the recipient(s) in the event of order or delivery difficulties.
We also use the information we obtain from your current and past activities on our Site to customize your experience, troubleshoot problems, measure consumer interest in our products and services, inform you about our promotions, products, services, and updates, detect and protect us against error, fraud and other criminal activity, and enforce our User Agreement.
You agree that we may use personal information about you to improve our marketing and promotional efforts, to analyze site usage, improve our content and product offerings, and customize the Site's content, layout, and services. These uses improve our Site and allow us to tailor it to meet your needs, so we may provide you with an efficient, safe, and customized experience.
When Do We Disclose Personal Information?
As a matter of policy, we do not sell or rent any of your personal information to third parties for their marketing purposes without your explicit consent. However, Red Touch works with other companies that help to deliver our products and services to you, and we may provide your personal information to those companies. For example, we will give shipping companies this information so they can deliver your products efficiently. The information they receive is for shipping and delivery purposes only, and we require that the companies safeguard your personal information in accordance with Red Touch's policies.
How Do We Protect Your Personal Information?
Red Touch safeguards the security of the data you send us with physical, electronic, and managerial protocols. We urge you to take every precaution to protect your personal data when you are on the Internet by changing your passwords often by using a combination of letters and numbers, and making sure you use a secure browser. In addition, we only reveal the last five digits of your credit card number when confirming an order.
The Red Touch Store uses industry-standard Secure Sockets Layer (SSL) encryption on all web pages where personal information is required. To make purchases from Red Touch, you must use an SSL-enabled browser such as Internet Explorer, Firefox, or Safari. This protects the confidentiality of your personal and credit card information while it is transmitted over the Internet.
How Do I Access or Update My Personal Information?
You always have access to the information we have about you. We prefer that you keep your personal information accurate and up-to-date. To review and update your personal contact information, log into your account and click the "My Profile" button.
Collecting Other Personal Information and Cookies
When you browse Red Touch’s website, you are able to do so anonymously - as we do not collect personal information when you browse. Your browser, however, does automatically tell us the type of computer and operating system you are using.
Like many websites, Red Touch’s website uses “cookie” technology. Cookies are unique, random alphanumeric identifiers that we transfer to your computer's hard drive through your Web browser to enable our systems to recognize your browser, and to deliver features such personalized greetings, music preferences, and storage of items in your Shopping Cart. Cookies help us to understand which parts of our website are most popular, where our visitors are going, and how long they spend there. A cookie cannot retrieve any other data from your hard drive, pass on computer viruses, or capture your email address.
The Help section on the toolbar on most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether. However, cookies allow you to take full advantage of some of redtouchmedia.com’s coolest features, so we recommend that you leave them turned on.
In addition, in some of our emails to you, we use “click-through URLs.” When you click one of these URLs, you will pass through our web server before arriving at the website that is your destination. We track click-through to help us determine your interest in particular topics and artists, and measure the effectiveness of our customer communications.
Conditions of Use, Notices, and Revisions
Red Touch's website contains links to other sites. Red Touch does not share your personal information with those websites and is not responsible for their privacy practices. We encourage you to learn about the privacy policies of those sites and companies.
Our business changes constantly, and as a result, our Privacy Notice and the Terns of Use will change to adapt to those circumstances. Although we may e-mail periodic reminders of our notices and conditions unless you have instructed us not to, you should check our Site frequently to see recent changes. Unless stated otherwise, our current Privacy Notice applies to all information that we have about you and your account. We stand behind the promises we make, and will never materially change our policies and practices to make them less protective of customer information collected in the past without the consent of our affected customers.
Copyright © 2004-2017 Red Touch Media Inc., Inc. All rights reserved.
Red Touch Media Inc., Inc., 5225 W Wiley Post Way, Suite 150, Salt Lake City, UT 84116
Effective July 2004
Updated January 3, 2013